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With what did they find fault? Do you agree? How could his apology have been improved?
When Boeing Aircraft reported that a laptop containing the names, salary information, and social security numbers of 382,000 employees had been stolen from an employee's car, CEO Jim McNerney wrote this e-mail to employees: "I've received many e-mails over the past 24 hours from employees expressing disappointment, frustration, and downright anger about yesterday's announcement of personal information belonging to thousands of employees and retirees being on a stolen computer. I'm just as disappointed as you are about it. I know that many of us feel that this data loss amounts to a betrayal of the trust we place in the company to safeguard our personal information. I certainly do." Critics have faulted this apology.
"I feel your pain. The idiots we hired are to blame."
Oaxaca de Guidxa
Information Security Cost Management
While information security is an ever-present challenge for all types of organizations today, most focus on providing security without addressing the necessities of staff, time, or budget in a practical manner.Information Security Cost Management offers a pragmatic approach to implementing information security, taking budgetary and real-world constraints into consideration. By providing frameworks...
Mobile Access Safety: Beyond BYOD (ISTE)
Over recent years, the amount of mobile equipment that needs to be connected to corporate networks remotely (smartphones, laptops, etc.) has increased rapidly. Innovative development perspectives and new tendencies such as BYOD (bring your own device) are exposing business information systems more than ever to various compromising threats. The safety control of remote access has become a strategic...
Windows Vista Security: Securing Vista Against Malicious Attacks
Written by two veteran Windows security experts—one a Microsoft Security MVP and Foundstone Security Consultant, and the other a former senior member of Microsoft's Security Engineering Team—this essential resource prepares end users and technical administrators to handle various security problems that exist in Windows Vista as well as possible future threats. Offering in-depth coverage of all...